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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Unlink Account From Home App

Hi guys.I recently game my parents some smart home devices, while setting them up, I used my google home app to link one of the third party "works with google" apps to their home. I created an account for my mom in the third party and then used her c...

Resolved! Need help renaming device

We have two older displays (not smart TVs) to which we can successfully cast using Chromecast. However, we need to change the names of the devices. All directions I can find on the internet refer to settings on the Home app we do not have. My app doe...

Cannot call home devices

I experienced a issue that I can't call my home devices from the app.I clicked the call devices blcok from rhe app.It brings me to the calling screen.Then the call ended immediately,with an unkown error.Screen recording:https://drive.google.com/file/...

Add Child account to speaker - parental control not available

I basically have the same problem as described in this thread - since this discussion is closed I open a new one.https://www.googlenestcommunity.com/t5/Apps-Account/Can-t-setup-parental-controls-Add-child-to-speaker/m-p/474319I have an environment wi...

Villo by • Community Member
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Cannot connect or disconnect third-party apps

Hi, I had a problem 24 hours ago, what happened was that Philips Hue suddenly stopped working in the Google Home app. And after this happened I have done the following: deleted the home and created a new one, I have deleted and installed on the new g...

Heggelund by • Community Member
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  • 2 replies
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New Router Connection Issues

I originally had a google mesh router but it wasn't working good so I had to get a new router. After installing the new router, I had to change the wifi name because it didn't like special characters that I originally had. So now that I've renamed my...

allstar by • Community Member
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  • 2 replies
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Can't access account via app

I can't login to my Nest account via the app. I have the username and password saved, along with face recognition. Nothing works. I tried to reset my password but the system will not send me an email to reset my password so there is nothing I can do....

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