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Device controls now available on Google Home for web Read more

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4768 Views
  • 0 replies
  • 7 kudos

Google home widget stopped working on iPhone

All of a sudden, my Google home widget stopped working on my iPhone. Already tried removing and adding the widget, the whole Google home app and restarting the phone. Please help!

Vkorah by • Community Member
  • 2925 Views
  • 16 replies
  • 0 kudos

I can no longer login to Nest on my laptop.

I can no longer login to Nest on my laptop. I deleted browsing and other data from Chrome, on WIndows 10, and can no longer log in. The Nest page says it has sent an email with password reset info, but no such email has been received. I tried multipl...

My Gmail account

Hello, My Gmail account was recently hacked. The hacker changed the recovery phone number, email, and password. As a result, I have completely lost access to the account. I tried the official account recovery page several times, but I could not regai...

Login / Account issue

For some reason, I was logged out of the Nest app (using my Nest account) and can no longer log in, since my phone number has changed. So I created a new Google account using the same email address as before, and wanted to add my Nest Protect to that...

spl4sh by • Community Member
  • 1232 Views
  • 8 replies
  • 0 kudos

Diversity Equity and Inclusion

I am very concerned about Google’s policy on Diversity Equity and Inclusion and am thinking of minimising/ stopping my use of google and its products. Is the below statement correct? “Google is eliminating diversity hiring targets and evaluating rele...

KimM11 by • Community Member
  • 310 Views
  • 0 replies
  • 0 kudos

How to add lights to one group in google home app

HiI have a kitchen lamp with several bulbs that I want to control as one lamp..Homekit and others can do this. but I can't find that function in Google Home.I've spent hours finding a solution.. There are different workarounds. Same name, create a se...

Daniel_999 by • Community Member
  • 2140 Views
  • 21 replies
  • 0 kudos

Unable to remove old Honeywell thermostat from Google Home app

I have an old offline thermostat that was connected through third-party services still on my Google Home app after 2 years of not using. I’m unable to click Unlink from Honeywell because it is greyed out when I open the thermostat in the app. I would...

ragonz13 by • Community Member
  • 682 Views
  • 3 replies
  • 0 kudos
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