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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can not set the Home and Away Routines

I have a problem with setting up the Google Home app on my wife phone. I have tried to make on the same way as i did for me but is not working.She does not hove "Presence sensing" option in the menu. I did not had as well but now i have it.So for my ...

Luccian by Community Member
  • 104 Views
  • 0 replies
  • 0 kudos

3rd party camaras

I have and pay for nest aware service and know that it is moving to Google home app. We have the nest doorbell. Looking to install multiple exterior cameras. Some hardwired some solar. What fully works with goigle home mobile app so I don't have to p...

Bnab by Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Log in verification

Tried to log into nest app and got message it needed to verify my identity and that a code had been sent to my email. No code ever arrived. Tried it repeatedly and cannot access either with app or via PC on nest website. Login is accepted but verifyi...

cowbarn by Community Member
  • 139 Views
  • 1 replies
  • 0 kudos

Google TV location

I have recently moved from New Zealand to Australia and purchased a new google TV. We can’t download and activate Australian based TV apps - it says not available in your country. We have changed google play payment methods to Aust credit cards. Also...

casting issues between Chromecast and Sonic ISP

I have an old Sony Bravia xbr-55x850B and have been using an old gen 1 chromecast with Comcast.I switched to Sonic internet, and it will connect to my devices but will not cast to the TV. I'm thinking I may have to update the chromecast, I can't do a...

Can’t log into app

My app logged me out and I can’t log back in. I’ve tried resetting my password but it won’t send the email

Nest WiFi Router not connecting to App setup

I can not connect my Nest WiFi router even though it is correctly plugged in and connected to my internet. It was working fine for a year, then the internet went down and I can not set it up again.

WRoan by Community Member
  • 149 Views
  • 1 replies
  • 0 kudos

Resolved! Nest / Phone connection

Hi I need help setting my phone back up with my nest Thermostat thanks. 

Fishmilam by Community Member
  • 359 Views
  • 2 replies
  • 0 kudos
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