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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

account log in

I currently have 6 Nest devices assigned to an account "email" that was hacked. Can i remove the gmail account from the 6 devices and add a new account? what are my options ?

sdriggs by Community Member
  • 171 Views
  • 1 replies
  • 0 kudos

smart device timers stop working

Hi, I have google home mini, using ipad google home app.I use to be able to say "hey google turn on fan for one hour" and it would reply "OK turning on fan for one hour" for my smart outlets and the fan would shut off in a Hourbut now it doesn't say ...

Spazhead by Community Member
  • 122 Views
  • 2 replies
  • 1 kudos

Own IP address range filtered by google need contact for removal

Hey @Dan_A, I apologise for the direct mention, but it seems you have experience on this topic. I have my own IP address range, and looks like Google filters out this address range, and my Nest Hub devices can't boot on this network (works well on LT...

WillyHun by Community Member
  • 165 Views
  • 2 replies
  • 1 kudos

Sound Detection menu item missing in Home App

Attempting to set up Sound Detection for Google Home Mini. Used Home App to initially select fire/smoke alarm sound notification. Now when I go back to turn on detection for glass breaking the menu item for Sound Detection under Settings Subscription...

Koda1 by Community Member
  • 124 Views
  • 0 replies
  • 2 kudos

Google Home stating PIN is incorrect for garage door

I have my google home connected to my Aladdin connect garage door opener but i can't use the google home app to open the garage door because it says the pin is incorrect ive already tried changing the pin 4 times, and tried unlinking and re-linking m...

Cant Mute iPhone when watching live videos from nest cam

It is not possible to have an iPhone stay muted while viewing Nest cam live video in the Home app. To reproduce:1) Turn off the iPhone device volume using the volume down button on the phone2) Open the Google Home app and view live video for a Nest c...

Matt32 by Community Member
  • 100 Views
  • 0 replies
  • 0 kudos
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