cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Integration with LG ThinQ

jlinf
Community Member

Hi I have a very obscure issue but any ideas welcome. I have 2 LG TVs at home. One does not show up in my Home App. On the LG ThinQ both devices are shown. I have been unregistering/reregistering the link between Google Home App and LG and also hitting the "check for new devices" with no luck.

4 REPLIES 4

jlinf
Community Member

Also I've been trying to "add a new device" to get the second TV in the app - no luck

frances
Community Specialist
Community Specialist

Hi jlinf,

 

Thank you for reaching out. I understand your concern, I would be more than happy to help you. Let's get your TV connected! 

 

After downloading the App and following the instructions, you can set up your LG TV

  • Step 1. Set up smart home devices
    • If you haven’t already done so, set up your smart home devices by following the steps provided by the device maker.
  • Step 2. Connect smart home devices to your speakers and displays
    • Open the Google Home app Google Home app.
    • At the top left, tap Add   Set up device plus  Works with Google.
    • Select the manufacturer of the device from the list.
    • Follow the in-app steps to complete setup. 

Please let me know if you have any other questions or concerns. Thanks!

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.