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Login problem with Apple TV app

Gregory1
Community Member

I cannot get my Nest app to recognize my login on AppleTV. I am certain that I have the right email and password as I have logged out of the app on my phone and logged back in. I have already reset the Apple TV as well as deleted the Nest app and reinstalled it on the Apple TV. 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Since Google migrated Nest accounts to Google accounts (this was some time ago now), you can no longer use the Nest app on Apple TV or on Android TV unfortunately.

https://support.google.com/googlenest/answer/9297676#zippy=%2Candroid-tv-and-apple-tv

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to jump in here to check to make sure that you saw the response from davidking. Shoutout and huge thank you to davidking for the help here. Please let us know if you have any other questions or concerns.

Best regards, 
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there, 
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Have a great day. 
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread. 

Have a great day,
Garrett DS