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Nest App Crashing

Paulreinholz
Community Member

Impossible to view camera footage in the app without it crashing. The problem seems to be getting worse - it started as just being unable to look at historical footage, but note freezes as soon as the app is opened making it impossible to respond to someone ringing the doorbell.

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Paulreinholz 

Have you tried deleting and reinstalling the Google Nest app?

If that does not work, you could try contacting Support:

https://support.google.com/googlenest/gethelp

@MikeClark 

There is no "Clear Cache" option in iOS for the iPhone under Settings | Nest.