06-24-2025 08:58 AM
When ever I try to adjust home temperature and go to Nest App 8 out of 10 times, it logs me out and asks me to login. It is very annoying and frustrating. I started with looking in this community if someone else had same problems and found that many people reported such problems since 2021.. almost since 4 years. I am very upset to understand that we don't have any solution till today.. or I am not aware of any published solution. @sbrodsky
06-24-2025 01:36 PM
Once in awhile, we're asked to log back into the Google Nest app, but we migrated our Nest Account to a Google Account in 2020.
You could try contacting Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.