10-18-2022 05:49 AM
My iPhone crashed during IOS update and I had to do an iPhone restore. When I try to sign in to Nest via Google, it says -- Verify it's You. Open the Google App on Kenneth's iPhone and tap YES.
Which Google App? I've opened Google Home, Google, Google Images, and Google Maps, but none of them will complete this step and I cannot get logged into Nest. Any help? Does anyone know which Google App is intended or why none of them complete this task? Or, any other way I can get logged in?
10-18-2022 09:55 AM - edited 10-18-2022 09:56 AM
Google Nest Support:
Can you please answer this?
10-27-2022 03:36 PM - edited 10-27-2022 03:37 PM
Hi folks,
@MplsCustomer, we'll take it from here, thanks.
@KennyBellew, sorry for the late reply. Thanks for posting here in the Google Nest Community. Here is a helpful link for you, so you can download Google App.
Keep me posted.
Best,
Juni
10-30-2022 03:40 PM
Hi there,
I want to check if you still need help. Don't hesitate to reach back if you do.
Thanks,
Juni
11-02-2022 07:18 AM
Hello KennyBellew,
We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Juni