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Nest app issue, Can't sign in on iPhone, Java-scrip need to enabled

Community Member

My Nest app and Home app won't let me sign to my account. It keeps referring my that the Java scrip is not enable

I tried to run another web browser and the Nest app access wortks there.

I made Chrome my default browser in my iPhone and still keeps showing the same issue, I delete the Nest and Home app and installed them again and same issue, Java scrip is not enabled, even after switching default browser settings.

Any suggestions? 


Community Specialist
Community Specialist

Hi Fabrizz2022,


Thanks for reaching out! I'm sorry for the delayed response and thanks for your effort. Let's check this out — do you have a windows or mac computer?


Going over the steps here might help:


  • Open Chrome on your computer.
  • Click. Settings.
  • Click Security and Privacy.
  • Click Site settings.
  • Click JavaScript.
  • Select Sites can use JavaScript.

Let me know how it goes.




Community Member

I'm having exact same issue, and javascript is enabled. I input my email and when I click "Next" the "Email or phone" banner in the box overlays on top of the email I just typed in - and nothing happens. It won't go away unless I try to type my email in again, but everytime I hit "Next" the same banner overlays and I'm stuck and cant sign in.