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Nest app won't log in

Brendon
Community Member

I'm having the same issue this person had:

https://www.googlenestcommunity.com/t5/Apps-Account/Google-won-t-login-on-nest-app/td-p/31719

My Nest app has always been logged in since I first started using it but now it's asking me to log in. I tried logging in using my google account and it just goes back to the original screen that says log in using google account. I can log in fine on the browser but the app is stuck in a loop where it just goes back to login after the google login prompt (and the allow Nest permissions) screen is gone. I'm not getting any errors. Hitting Allow just acts the same as canceling login.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Brendon, 

Sorry to hear about the issues that you're having with logging in on the app, I'm sure it's frustrating, but I'm happy to help. 

Have you tried uninstalling the app and reinstalling the app?

What other troubleshooting steps have you taken to try and fix this as well?

 

I look forward to hearing from you. 


Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS