cancel
Showing results for 
Search instead for 
Did you mean: 
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 4243 Views
  • 0 replies
  • 5 kudos

Can't sign into Nest app with Google credentials

Hey please help me to back my nest account was created using my Google account. When trying to add my Nest CO monitor to Google Home I can't get logged into Nest. This is because it asks for email and password but you cannot choose to login using you...

Hiyabe by Community Member
  • 403 Views
  • 1 replies
  • 0 kudos

No Send button in reporting errors

 If I back out and reload then there's a Send button. This has been going on for a while so I thought it should be fixed by now or since it is hard to report errors you are totally unaware of the problem.

1000010418.jpg
Mr_C by Community Member
  • 1751 Views
  • 9 replies
  • 0 kudos

Post immediately marked as SPAM

Dear Moderators,I posted earlier this evening and my post has immediately been marked as SPAM in the group I posted it in. This was an original composition seeking help from other users in the community and especially the moderators. I'd say that if ...

rickjforbes_0-1716502326408.png

I think my google home/structure got deleted? Help!

So I can no longer do certain things in the Google Home app. I can't add devices because it says "can't access data." I can't delete family members from the home therefore I can't delete the home itself. I think somehow my structure got deleted becau...

Nest app stuck in Home setup loop

So all of my cameras and Yale Lock were randomly deleted from my home. I have now tried going into my Nest app and it had signed me out so I logged back in. Now it's putting me through the "Home Setup" where it does recognize my home associated with ...

Play Apple Music on Sonos through Nest Hub voice command

What I want to do:Say e. g. "Hey Google, Play Michael Jackson in Living Room"My Sonos speaker in the living room should start playing through Apple MusicWhat I have:A Nest Hub 2 with activated Apple Music Service (Apple Music can play through the Nes...

Resolved! Same gmail otp problem

My Gmail account verification code same gmail otp verification sent please help me My Gmail id #

rehmanali by Community Member
  • 3706 Views
  • 4 replies
  • 3 kudos

Changed wifi pw, NOTHING in smart home will reconnect

I changed my wifi password, restarted all my mesh pucks (deco brand), removed each google item from the google home app, factory reset them, restarted my phone and now nothing will reconnect! I tried deleting and creating a new home in GH and still n...

ahawk7 by Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Google home unable to connect to third party apps

I have recently moved and I had to setup my hue hub again. I tried to reconnect Google home to the hue hub but the message: "unable to reach Philips hue, please try again " kept appearing. I own a Google pixel 7. So I tried the following things:Reset...

Gianpa by Community Member
  • 1720 Views
  • 5 replies
  • 0 kudos
to vote