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Blog Posts

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Reddit Q&A Recap: Google Home App Public Preview Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Ghost device in Family Bell

I have a device that appears in Family Bell for notification that Google home does not show as a device in the home.

HausUser by Community Member
  • 3 replies
  • 1 kudos

Can only access settings, not control

    I have a problem I'm trying to resolve, I open home app and see my devices, but can only open settings, I am unable to control them via my device, I have other devices owned by family members that are able to control devices and see status, I can...

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Nick_75au by Community Member
  • 4 replies
  • 0 kudos

Google nest and Google camera privacy from other family members

We have three of the Wi-Fi extenders we have one that is a speaker and router in all-in-one and we have three I'm sorry we have two cameras wired they plug into an outletThere are two emails Gmail accounts associated with all of this My question is a...

YOGIY2K3 by Community Member
  • 3 replies
  • 0 kudos

Oops! We encountered an error. Please try again.

I am trying to set up the Nest Cam on my GAIA account. I continue to get an error "Oops! We encountered an error. Please try again." in either path I choose... either Login with Google or Log in with Nest. I don't recall I ever had a legacy Nest acco...

Linking nest doorbell to google home

HiI just got the nest doorbell. I’m able to use it using the Nest app. However, I am having trouble linking it to my Google Home. When I try to add nest to the home app, it requires me to sign into nest which I can’t because I use my Google creditial...

ntktcc by Community Member
  • 6 replies
  • 0 kudos

Renew nest aware 1st gen

I need to renew nest aware 1st gen for one device, but can't find online. I only see nest aware for multiple devices.

Linjoh by Community Member
  • 4 replies
  • 0 kudos

Cannot link Netflix or Disney+ accounts to my Google Assistant

Hello, I am having rouble connecting my Netflix and Disney+ accounts to my Google Assistant. They have been working just fine for over 2 years and I was completely able to use my voice to play shows/movies on my TV. Suddenly when asking my Google Hol...

RP95 by Community Member
  • 6 replies
  • 1 kudos

Chromecast cannot Connect to Netflix

Hello, I cant link my Netflix account to my Chromecast.I login and It says would you help me? Thanks

Yopyop by Community Member
  • 13 replies
  • 0 kudos