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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4176 Views
  • 0 replies
  • 5 kudos

New TCL Google TV is setting up in a different region

If anyone can please help it's driving me crazy. I used to live in the United Kingdom and have since moved to United Arab Emirates. I bought a new TCL Google TV here in the UAE and when setting up i signed in with my google account. Based on my googl...

Sahi27 by • Community Member
  • 4839 Views
  • 1 replies
  • 0 kudos

Downtime does not stop activities

From the help:Activities that started before Downtime begins will continue. For example, you can play music before Downtime starts, and it'll continue to play until you stop it.I would like to set time for my child so they cannot access media after t...

chrisroat by • Community Member
  • 2597 Views
  • 5 replies
  • 0 kudos

Billed twice on the same day

How do I get a phone number for Nest labs? I was billed twice on my credit card on the same day. One transaction was. $147.56 and the other transaction was $160.00

Robinbush by • Community Member
  • 447 Views
  • 2 replies
  • 0 kudos

what's the deal with this omnishambles bought out by spanners?

please close this thread without doing anything else now you stole our money, thanks nobody's scenes are in rooms, nobody's hub is in the same multicast group as their doorbell, mapping the wrong mic array on purpose to make samsung and nokia look wo...

eighty666 by • Community Member
  • 325 Views
  • 0 replies
  • 0 kudos

Can't remove 'Linked to you' devices from defunct services

I have several devices listed in the 'Linked to you' section of my Google home. 4 of them are from an Abode account that I no longer have. The devices were part of a Home that I have since deleted from my account. If I click on one of the devices, it...

elora_c by • Community Member
  • 739 Views
  • 3 replies
  • 0 kudos

SmartThings and Google Home - Which devices can you control?

HI,I have some Samsung devices (2 TVs and a washing machine) plugged into the SmartThings app.I linked the SmartThings "skill" in the Google Home app, and I can control device whit voice and app/smart display interface.I was wondering if Samsung dish...

Problem with "Works" with Home" devices

With the last few releases of the Google Home app, my LG devices (5 aircons and 1 TV) cannot be controlled from the app, although I can control them from the LG app ThinQ. I unlinked the devices and added them back in - still no control.

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