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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Nest stuck on rush hour for days

Home app stuck in rush hour for several days. Cannot change temp on app but can change on thermostat directly. I restarted thermostat and update app with no luck. Help!!!

Wrong utility listed for Nest Renew

Nest Renew is showing Duke Energy as my utility provider when in fact CenterPoint Indiana is my utility provider. This error has prevented me from participating in utility company rebates as well as incentives that pay out real money. What can I do t...

Google Nest / Home not linking my devices with my email account

I'm reaching out for assistance with a persistent issue I've been facing regarding my Google Home/Nest devices. Despite having my Gmail account linked to two structures in the US, none of my IoT devices are showing up. However, I have a multitude of ...

pryce007 by • Community Member
  • 3288 Views
  • 0 replies
  • 2 kudos

Google Account Support

This is probably not the right place to post about this but I NEED help with getting my account back and google support is absolutely HORRIFIC, I've reached out to google asking to help me get my account back but it seems that all these big multi-bil...

FeetLover by • Community Member
  • 44242 Views
  • 2 replies
  • 3 kudos

Resolved! google home all devices are offline

hi there. I've been faced with an issue with the Google Home app for a few days. The issue persists on the Android Galaxy S23 Ultra device as well as on the iOS device. The problem is as follows: all my connected devices in the Google Home applicatio...

Perfecto by • Community Member
  • 1007 Views
  • 3 replies
  • 1 kudos

Resolved! Nest camera app for pc or smart tv

do you have an app that I can download Nest or Google Home for PC or smart TV that I can stream my cameras 24/7. The only way I can do that so far is I do casting from my phone to my smart TV.

Alexqaifi by • Community Member
  • 671 Views
  • 1 replies
  • 0 kudos

Family link is terrible: 1 child out of 3 can't access

Family Link by far is the worst app I have ever used. I have one child out of my 3 that cannot access google assistant. First I couldn't even find/discover the devices to link her acct because of a "wifi error"; despite being on the same ssid and dev...

Jrkart99 by • Community Member
  • 696 Views
  • 0 replies
  • 2 kudos
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