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Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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I can't change my username

Hey all,I know this issue has already been brought up a few times on this forum, but the last active post about this was in August and it's now locked and has no replies, so I've decided to make a new thread about it. So in multiple threads about thi...

KatiaB by • Community Member
  • 600 Views
  • 2 replies
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problem with casting VLC on chromecast

I havent used my chromecast for a while and after updating the app when I try to cast a local mp4 from VLC in my laptop (never cast from my iphone, ever) all I get is a black screen with sound only. I have tried playing the file first and connect to ...

Camera on an old account

Hi I have a Nest camera linked to an old account that got hacked now I can’t add my camera to my new account any ideas on how to get it working

Mark531 by • Community Member
  • 324 Views
  • 1 replies
  • 0 kudos

Deleting thermostat from account

I have moved house and left my thermostat device at the old house. I have now installed a new thermostat a the new house. I am unable to delete the old house from my account. Can you please help me in pointing out how to do this. I have tried through...

Pvasudev by • Community Member
  • 294 Views
  • 1 replies
  • 0 kudos

Chromecast placement name

I have two devices that were selected for "Family Home" area when setting them up. I want to differentiate them by changing the location I selected to something else like Kitchen but when I tap on the device tile and the 3 dot setting to go to Device...

Jkiddin10 by • Community Member
  • 333 Views
  • 1 replies
  • 0 kudos

Lorex Cameras show offline in Google Home

I just installed a Lorex Fusion camera system. It is works perfectly on it's own with the Lorex app. It is advertised as Google Home compatible. I've linked it in my Google Home and the cameras show up but are all offline. I've uninstalled them, rein...

larmoecur by • Community Member
  • 438 Views
  • 2 replies
  • 0 kudos

Community not sorting threads correctly

This community forum is showing the pinned threads but despite changing my settings on the side options (trying recent linear etc) I am not seeing the thread I just replied to as an updated thread.Normally, threads with new posts are bumped automatic...

Hmm_8888 by • Community Member
  • 616 Views
  • 3 replies
  • 0 kudos
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