Nest lost everything and went to set up, then came up with Google nest will not authenticate, how do

[JohnF]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Phil Mullett 

System lost info, went to set up mode, managed to do the others but one nest won't authenticate

[JohnF]

Hey there Phil Mullet, 

Sorry for the late response, but I wanted to jump in here to help. Sorry to hear that you're having some issues with your Nest products, I know that can be confusing, but I'm happy to help. 

I'm not sure if I understand your question or issue. Would you mind clarifying if you're still having issues and what the exact issue is? 

In the meantime, I found this article that may help. 

Please let me know if you have any further questions or concerns. 

-from Garrett DS (Community Specialist)

[Paulux]

I dont like your migration to Google

[Paulux]

I uses this Nest for so Manu Year be foré Google/Alphabet buy them!!!! And now with the migration I liste very thing! Even the possibility to communicate in my mother language! Idiot! Do you ever try to write in Japanese!!

[GarrettDS]

Hey there,
I appreciate you taking your time to let us know about a feature that you would like to see. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on.

Please let us know if you have any other questions.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS