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Nest outdoor camera

Steph1974b
Community Member

Hiya my camera is not showing on my nest app but is connected to my work hub?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Steph1974b 

What camera do you have? The newer Google Nest cameras and doorbells released starting in the autumn of 2021 work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. 

Juni
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer, thanks for the help.

 

@Steph1974b, thanks for posting, I know how it feels when something isn’t working as it should, let’s get this resolved: A few things: just like how MplsCustomer asked, which Nest camera? Do you have multiple home's in your Nest app? Have you been able to see this camera before?

 

Looking forward for your response.

 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Best,

Dan