Original NEST account suddenly says password is incorrect

[Birdy1700]

I have maintained my Original NEST account due to it providing a MUCH BETTER customer experience.    Yesterday it suddenly did not show my Cameras on the app, and when I went to log back in it says "Could not sign in Your email or password may be incorrect. You can try again"  My email is accurate and so is my password.   it never sends the email to reset password and now my camera's are worthless.    How can I get back in my account.   Thanks

[Jake]

Hey Birdy1700,

Sorry for the late reply. I wanted to follow up and see I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jeff]

Hi, Birdy1700.
I just wanted to jump in real fast to see if you saw Jake's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks,
- Jeff

[Jeran]

Hey Birdy1700,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran