cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

PLEASE CALL ME! I AM NOT TECHIE AND DON'T UNDERSTAND THIS PROCESS.

Go to answer
joanelaine1941
Community Member

3 weeks ago

MY EMAIL ADDRESS IS #.  my husband has passed away and i am not able to access my nest camera now since it was set up in his name and email account.  Please call me to help resolve this!! my name is Joanie Ellington.

1 Recommended Answer

Go to answer
JillG
Diamond Product Expert
Diamond Product Expert

2 weeks ago

Hi @joanelaine1941 

Sorry you have such a great loss and now trouble with your device access. We won't be able to help with your personal account but here is how to get help.

Go to Contact Us - Google Nest Help  while using your Google account. Fill out the Contact us form. You will then get options to communicate with a customer service person that will be best able to direct you.

Jill

View Recommended Answer in original post

0 Kudos
1 REPLY 1

Go to answer
JillG
Diamond Product Expert
Diamond Product Expert

2 weeks ago

Hi @joanelaine1941 

Sorry you have such a great loss and now trouble with your device access. We won't be able to help with your personal account but here is how to get help.

Go to Contact Us - Google Nest Help  while using your Google account. Fill out the Contact us form. You will then get options to communicate with a customer service person that will be best able to direct you.

Jill

0 Kudos