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Resetting password

Community Member

1) I changed phones 

2) I changed my email address in my account online 

3) I forgot the **bleep** password - I hit the reset password and am not getting the reset link. 

4) I've read the threads here but they are UNCLEAR. 

5) I have a gmail account 

6) Nest indoor camera for my **bleep** dog. 

7) Please post clear instructions on how I can fix this issue. It shouldn't be this **bleep** hard!. 

Thank you. 




Community Member

Hi, Have you reset pasword? I did not change my email, but changed my phone no. The security code is going to old device which I don't have accesss