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Retrieve data from Nest thermostat for last 4 months

LK
Community Member

I downloaded data but can't open zipfile? I had mold in condo and want to know when my air went too high or shut off?

5 REPLIES 5

Jayckta
Community Member

Why can't you open the zip file? Is it formatted wrong or do you not have the means on your device the file is on

Jake
Community Specialist
Community Specialist

Hey LK,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey LK,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey LK,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey LK,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake