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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Google nest not registrating with Home App

Hi,I bought the Google Nest Hub Max and have the nest smart themrostat. When I go to the google home app -> works with google -> Nest, I get asked to login to my Nest account however when I try to login with my google account, it does not work. The e...

JKinloch by • Community Member
  • 983 Views
  • 5 replies
  • 1 kudos

Cannot log into my iOS App

Cannot log into nest on my iPhone. Tried ‘forgot password’ but do not get a reset request.

Baruchb1 by • Community Member
  • 604 Views
  • 1 replies
  • 0 kudos

Google photos

Hello i try to show my google photos to google nest and it wants my personal results but i have these open.It shows me that i must add first a device.

Mitsakos by • Community Member
  • 483 Views
  • 1 replies
  • 0 kudos

Can't update DNS settings

My network has stopped working completely because my DNS server has died (disk crash, unrecoverable).https://support.google.com/googlenest/answer/6274141?hl=en provides details on how to change the DNS served by the Nest router. The document provides...

frumbert by • Community Member
  • 504 Views
  • 1 replies
  • 0 kudos

Nest volume in Google Home app

Hello, I upgraded to the newest gen Nest indoor wired cameras. Majority of the time the volume will not work,even though my phones media volume is all the way up. They work in the Google home app with the gen 1 cameras (most of the time). Since upgra...

Resolved! Can t recovery my gmail account

SubjectHello TeamI have a Gmail Account which is protected by 2step verification. Now I forgot it's password I have only Phone number. I have tried many times to recover my account but I failed Please help me to fix my problem #

mehtab09 by • Community Member
  • 3695 Views
  • 8 replies
  • 3 kudos

Can’t change password

Can’t remember my password.Tried to change it.Got the email notification to change it but everytime I try it states, “oops we encountered an error please try again”. any advise?

Sian1 by • Community Member
  • 1093 Views
  • 5 replies
  • 0 kudos

Resolved! Factor-veryfication

How do I change my 2-Factors-veryfication set to Apple I use my google G-mail account register an Apple With phone number and I owner secondly,I don't have the phone number

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