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Google Home Release Notes: May 11th Read more

Google Home Update (Spring 2026): Home sweet home is now more helpful Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

Home app non manager access

Why are all users added to the app managers? This is daft!I've invited my son to the app as the google mini in his room doesn't always respond to turn his lights off. However, now he can see and manage all the devices in the house.There is the option...

Resolved! Delete my orphan Local device from Home app please!

Under Devices in the Home app there is a device under Local Devices. In particular a TV: a Chromecast? When I hold my finger on the device name it just shows 1 of 5 pictures that might be showing on the device. There is no option to delete this devic...

Canyoume by • Community Member
  • 1079 Views
  • 1 replies
  • 0 kudos

Location Based Routine Triggers Not Available

Hi thereI am an Android user, using the Public Preview Home app. Using this app I am able to create automations/routines that are based on the different triggers/conditions with different actions. I have triggers available to me that are location bas...

Resolved! All my Google Nest smoke detectors have disappeared from my account

My account has been stable and working fine for over 3 years. Approximately 10 days ago I noticed in the Nest app that I was logged out. When logging in again all smoke detectors has disappeared. I suspect that my setup is on a separate Nest-account,...

osaele by • Community Member
  • 1855 Views
  • 6 replies
  • 0 kudos

Resolved! Two factor authentication

Hi, I cannot get past the two factor authentication on my app as it is trying to sent a message to my my landline which it cannot do. I have tried to change it to call the phone but it always defaults back to trying to send a message. Very frustratin...

angelof by • Community Member
  • 873 Views
  • 1 replies
  • 0 kudos

Nest Hello Wired Doorbell stuck on serial number in setup

This is a gen 1 nest Hello Wired Doorbell. I have the nest app. I get stuck on the setup page where it says to select the serial number. It never shows any serial number. I have tried manually resetting the doorbell and uninstalling and reinstalling ...

ScarlettJ by • Community Member
  • 1724 Views
  • 5 replies
  • 0 kudos
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