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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4300 Views
  • 0 replies
  • 5 kudos

Cannot add Nest Connect to the Nest App to use with Nest Yale Lock

I have several other Nest products and have never had a problem. I purchased the Nest Yale Lock and a Nest Connect that is needed with it. First step is to add the Nest Connect to my app. I tried using the QR code. It wanted to use my Nest doorbell t...

mikeva by • Community Member
  • 579 Views
  • 2 replies
  • 0 kudos

Streaming Tapo Camera on Google home app

Hi I just purchased 2 Tapo C225 cameras, I assumed that I could see their feeds on the Google Home app on IOS; however I was surprised to see that they are unable to stream to the app. Camera's work perfectly on the Tapo app, is there a bypass or a s...

Mrbored by • Community Member
  • 804 Views
  • 1 replies
  • 0 kudos

Daylong Routine Experience

I recently set up a daylong routine and I was pleased that despite a bug with the routine showing disabled in the menu (but active inside the routine) it works! I also experimented how quickly changes would take effect and it was immediate! Lastly, I...

DeBee by • Community Member
  • 358 Views
  • 0 replies
  • 0 kudos

Smart Bulbs turning off

Hi all, I hope everyone is doing fine! I'm reaching out as i am having my lights randomly turning off after their first power on of the day, I can have all lights turned on and at some point, about one hour after turning on, they just turn off, no ac...

Zigbee devices from NEDIS not visible in google home

I have several NEDIS devices coupled to a Zigbee gateway. Devices are 2 smart plugs, 5 thermostats and 3 smart lights, all NEDIS products.all works via the Smart life app…but google home shows some of them to be offline and I cannot control them. Tri...

Nest App on Apple TV - bring the login back

Hi all, I read only that once you migrated your Nest account to a Google one you can't use the Nest app on Apple TV or Android TV anymore as the login page doesn't take your credentials anymore. I can say that def I'm not the one upset of this basic ...

smokiebv by • Community Member
  • 479 Views
  • 1 replies
  • 0 kudos

Google Home Ambient Mode Not Working

Hello! I am trying to use ambient mode on my Chromecast for my apartment, but I'm running into some issues. 1. The first is that I can't access ambient mode at all. I open Google Home, and click on my Chromecast device, but when I click "Ambient Mode...

Resolved! Can't edit automations 403 error.

For some reason when I go and edit my routines, I keep getting a 403 error. Works fine on my gf account on iOS. Already tried a clearing app cache, uninstalling/installing and so on, but still nothing. https://preview.redd.it/wlmc8q83dl2c1.jpeg?width...

jamal01 by • Community Member
  • 1098 Views
  • 2 replies
  • 2 kudos

Make the Home app as good as the Nest app was.

Wouldn’t customers be better served by having the latest Nest products work in the Nest app rather than forcing users into the FAR inferior Home app? Google is actively destroying the Nest ecosystem for no apparent reason.

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