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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google maps address issue

How do I get Google to pay attention to me that they've changed my address on Google maps and that messes with everything. I've submitted requests on Google maps multiple times it's been over two years and they have the wrong address for my street. H...

Joe-man by Community Member
  • 533 Views
  • 1 replies
  • 0 kudos

Add Google WiFi to Google Home Account

I have an existing working Google Mesh router. I am trying to access it in the Google Home app. I do not know how it was originally set up and what it account it was set up under. Is there a way to either1) Find out the account it is set up under.2) ...

v_wez by Community Member
  • 1056 Views
  • 2 replies
  • 0 kudos

Mi vacuum mop 2 pro connection problem

Hi, I bought Xiaomi mi robot vacuum mop 2 pro and couldn't link it to my Google Home App. I have also other Xiaomi Smart products. I have no problem with them. I thought the problem was only with the vacuum cleaner. But other devices such as the air ...

MrBubbles by Community Member
  • 4194 Views
  • 5 replies
  • 1 kudos

Apps for the country I reside in are not available

I started my account in the USA and now reside in Denmark. The apps on my TV purchased in Denmark default to those you would use in the USA but are not the ones you use in Denmark. An example of this is HBO. I cannot download the HBO MAX application ...

cstickels by Community Member
  • 823 Views
  • 1 replies
  • 0 kudos

Google home not connecting to Wyze Outlets

My Google home used to connect to my four Wyze outlets. Approximately 2 weeks ago, Google home replied to me that it couldn't connect to Wyze home. I've tried the following to fix the connection:1. Reset one of my Wyze home outlets. 2. Reset my Googl...

Laurenn1 by Community Member
  • 3544 Views
  • 5 replies
  • 0 kudos

Nest Thermostat

I had to migrate to google from Amazona now I cant get the thermostat to connect to the app.

bfinne11 by Community Member
  • 343 Views
  • 1 replies
  • 0 kudos

Google Home - Allow grouping & ungrouping of lights within a room

All the lights for a specific room are grouped into one icon and you have to touch-n-hold the icon to drill into the next level followed by touching the "X lights" link and then select the light which you're interested in at the bottom. Too many clic...

trinpete by Community Member
  • 2117 Views
  • 1 replies
  • 12 kudos

Philips Hue Will Not Link With Google Home

HelloHopefully I am in the right place here. A few nights ago, I told our Nest speaker "Goodnight" which should shut off all bulbs in the house. The assistant came back reading off each bulb by name, saying it could not be reached. I looked in the Go...

Nest app hasn’t been working on our iPhones

Both mine and my husband’s Nest app hasn’t been working for over a week. We’ve been on the phone with customer service, no help there. We’ve troubleshooted, deleted the app and reinstalled it, still not working. We can see or cameras through Google h...

Kcz by Community Member
  • 1112 Views
  • 6 replies
  • 0 kudos
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