08-13-2022 02:02 PM
We just returned home from vacation....upstairs thermostat is off line...when run the diagnostics Rh wire is not powered to HVAC
08-17-2022 06:22 PM
Hi janetessaurs,
Thanks for reaching out. Could you please share a photo on how your Nest Thermostat is wired? Also, are you getting any error code in the Nest app?
I'll look forward to your response.
Thanks,
Jennifer
08-20-2022 06:26 PM
Hey there,
It's me again. How's it going? Still need help?
Regards,
Jennifer
08-23-2022 11:30 AM
Hey janetessaurs,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran