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Rhwire not powered

janetessaurs
Community Member

We just returned home from vacation....upstairs thermostat is off line...when run the diagnostics Rh wire is not powered to HVAC

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi janetessaurs,

 

Thanks for reaching out. Could you please share a photo on how your Nest Thermostat is wired? Also, are you getting any error code in the Nest app?

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Still need help?

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey janetessaurs,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran