05-21-2023 11:58 AM
06-22-2023 10:28 AM
Hi there,
Thanks for reaching out. I'm sorry for the delay. I know it's been a while now. I'd love to know more about it. What type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Is it doing the same thing in the actual thermostat device? Could you please share with us the screenshot of what it looks like in the Nest app?
Best,
Jenelyn
06-25-2023 03:34 PM
Hi GSHeath,
I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Jenelyn
06-27-2023 09:30 AM
Hey GSHeath,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.
Regards,
Jenelyn