Setting Up An Account in South Africa

[Pia-Sillifant]

I'm trying to add my new home on my Nest Account but it won't allow me to fill in an address for South Africa. I don't understand why this is or if it will affect my ability to set up the google nest cameras that come with the new property I'm moving into? 

Would it be a problem if I put down my aunts address in England? Or my Fathers in Saudi?

[EdmondB]

Hello Pia-Sillifant, 

Thanks for posting here in the Community. We don’t recommend using your Nest camera in a different country than where it was purchased. Nest cameras and doorbells are optimized to work best with specific Wi-Fi standards depending on where they were sold. This means that your device might experience decreased performance if you move it to a different country, and it might not comply with regulations there. Also, if you have a Nest Aware subscription, moving from one country to another can cause complications with billing and services.

Let me know if you have additional questions.

Thanks,
Edmond

[EdmondB]

Hi there,

Checking in to see if you still need help. Let me know if you have additional questions.

Best,
Edmond