09-19-2021 07:41 PM
My app show 3 names of houses for one (1) account which only has (1) one house. One camera is in one name and the rest of my devices are in another. How to meld this?
09-24-2021 01:01 PM
Hey there LMP,
Sorry to hear about the issues you're having with having many homes, but I'm happy to look into this for you.
Unfortunately, there isn't a way to mesh the households together, you'd have to delete the extra homes and add the devices to the home you want to use.
To delete a home follow these steps:
Please let me know if you have any further questions.
Best regards,
Garrett DS
09-27-2021 09:40 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
09-28-2021 11:13 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS