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Yale lock is locking /unlocking seconds later when I’m away and it’s happening all night-I’m away

Community Specialist
Community Specialist

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Original poster: Sandra Ross Taylor 


Yale lock issue while remote

Community Specialist
Community Specialist
Hi there, Sandra Ross Taylor.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I hope that this issue has been resolved by now, but just in case it has not I would like to look into this further. 
I would suggest checking out this helpful Troubleshooting Guide for locking/unlocking issues. Please let me know if you need further assistance on this issue.
-from ​​​​​​​Brad C. (Community Specialist)