Yale lock is locking /unlocking seconds later when I’m away and it’s happening all night-I’m away

[JohnF]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Sandra Ross Taylor 

Yale lock issue while remote

[JohnF]

Hi there, Sandra Ross Taylor.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I hope that this issue has been resolved by now, but just in case it has not I would like to look into this further. 

I would suggest checking out this helpful Troubleshooting Guide for locking/unlocking issues. Please let me know if you need further assistance on this issue.

-from ​​​​​​​Brad C. (Community Specialist)