Sorry to hear about the troubles you're having, I'm sure it might get confusing, but I'm happy to help.
I would suggest following these steps:
Please let me know if you have any other questions.
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,