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Changing my registered phone number on account

kingofdunedin
Community Member

Ive changed my phone number but cannot find any option to tell Nest this. When I sign in I can find "change your email" and "change your password" but no option to change phones.

I've had to cancel two stage verification because it would only send a code to the old phone which is not in my possession. ( I had to "borrow" it back for an hour to make these changes.)

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hi there, 

Sorry to hear about the troubles you're having while trying to change the phone number on your account, I know it may be confusing, but I'm happy to help. 

 

Here are the steps to change the phone number associated with your account. 

  1. Login and go to Google account settings. ...
  2. Personal info tab. ...
  3. Click on PHONE to change. ...
  4. Select number to change. ...
  5. Edit phone number. ...
  6. Enter password to confirm. ...
  7. Step 7: Finally edit number. ...
  8. Step 8: Update number.

Please let me know if you have any other questions. 

Best regards, 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS