deadlocked thanks to Nest/Google pseudo-merge

[Bee_F_Kay]

Nest was set up with Google Suite account originally.

Now I am unable to properly migrate, because the Nest app blocks the login, even after updating the password, attempting to force the Google migration.

[GarrettDS]

Hey there, 

I'm so sorry to hear about the issues with this, I'm sure it's confusing but I'm happy to help. 

From the sounds of it, you're unable to properly finish the migration as it thinks that you're already migrated with your other account. If this is the case, I would suggest creating a new gmail account and using that to migrate. 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

[Bee_F_Kay]

Saw your reply.  Need to connect with chat specialist, to get things figured out as to which account is owning what, how to detach them all, and reattach properly.

[GarrettDS]

Hey there, 

Definitely understand that. Here is the link to be able to start the chat if you'd like. 

Please let me know if you have any further questions. If not, I'll go ahead and lock this thread in 24 hours. 

Best regards, 
Garrett DS

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS