Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more
Forum Posts
Resolved! Nest app won't load on Google Pixel 6 Pro
Recently installed (yesterday) - app won't load (spinning circle around house icon; THEN "problem connecting to Nest service... try again...) - which never resolves.Checking service status - Nest network appears to be fully operational. I have cleare...
Continuously Getting Logged Out
Has anyone been made aware of a fix for the issue users are having where they repeatedly get logged out of the Nest app when trying to view their cameras? I’ve seen several posts/forums over the last few years over this same problem but I have not fo...
How can I change APM
How can I change ATM on my phone
Google Home App - Automations - Bulb Colour Change "Transition"
I previously used a bluetooth bulb (Kasa Veho) a few years back and it had a lovely transition from one colour to another that could be adjusted from 1 min to 60 mins. It meant that in the PM you could flow from an evening light to late night (softer...
Unable to cast to Roku & Amazon devices from YouTube app on my phone
I am unable to cast from the YouTube app on my phone to the YouTube app on my Roku and Amazon Fire devices. All devices are on the same Wifi network, I've reset the router, cleared cache, borrowed a friend's phone to try, and the results are the same...
Smart Life Contact Sensors recognised as Electric vehicles?
Phone used: Android. Samsung S9...Whenever I attempt to add a Starter using my Smart Life contact sensors I'm presented with the options:-"Starts or Stops Charging" and"Plugged in or Unplugged".This has always been the case ever since Google Home ad...
Google home devices
I set up my Google home, again, and invited my wife to the account. On my Home I have 12 lights, 6 Roku and several other devices. When I open Home app on her phone, there are only 5 lights, 2 Roku and a thermostat. Does anyone knows why? Thank you.
Can’t remove home from Nest app
I have created a second home in Google Nest by mistake. Now I can’t remove it. I managed to remove it from Google Home, but it still exists in Google Nest. Google support says select ‚leave home’ but there is no such option. I can only select ,remove...
Resolved! Home and Nest App not adding thermostat
I recently bought a house with Nest heating and now trying manage them with with home or the Nest AppWith the Nest app I get a blank screen where you enter the last 4 digits and with Nest app, it won't focus on the QR code so I continue to manually s...
Case ID 4-8828000035448
HelloHow do I escalate my case if I am unable to get a reply from Google support?The ticket has been open since 6th January and the last email I had from Google was on Feb 21 where I was told:"We are still reviewing this case thoroughly with our Engi...
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