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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 3699 Views
  • 0 replies
  • 5 kudos

Can't Control Google speakers through Google Home

I've spent about 2 weeks trying to figure this out, and I'm stumped.I used to be able to control the volume of my Google Mini's in the Google Home app. Two weeks ago, I tried casting to one of my Google Mini's and noticed none of them showed up in an...

MrChris by • Community Member
  • 680 Views
  • 4 replies
  • 0 kudos

Device names in 2 different homes.

Hello all, hope you are well. Can someone please advise me re. my problem. There are 2 homes on my account, one in Essex and one in London. If I, e.g., ask Google to "turn on Nina's charger" it turns on Nina's chargers in both the homes. How can I en...

Rizzy by • Community Member
  • 195 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to migrate to Nest to google account

Hello,I am having trouble migrating my Nest account and link it properly to my google account. I went through the process and can now login with my gmail account in the Nest app. However, I do no see my nest thermostat in the google home app.When I s...

St3faan by • Community Member
  • 415 Views
  • 1 replies
  • 1 kudos

How can I delete a Sonos device from Google Assistant?

I have google home in use for my home automation. I had there some Sonos speaker connected but changed my wifi configuration. So I had to install my Sonos system complete new. The Speakers are not shown in Google Home App and i deleted the service co...

Timo0815 by • Community Member
  • 309 Views
  • 2 replies
  • 0 kudos

Home App Ungrouped Lights Overnight

All my lights work and are assigned to a room, but have mysteriously Ungrouped themselves and can no longer be found in the 'Devices' section of the Home app. They are all still controllable, but I have to turn each one on and off instead of being ab...

Cch81 by • Community Member
  • 182 Views
  • 1 replies
  • 0 kudos

nest aware account and google one subscription

hi, i currently have a google one sub (200gb) and a nest plus sub (seperate). 25yr and 120yri have seen the offer of 2tb and includes a nest aware (i know i'll lose some plus features)my question is, if i upgrade google one to the 2tb, at 80 a yr (in...

Google Home App not controlling Noma Christmas Lights

My Google home app won't communicate with Noma Advanced Christmas lights. I have followed all troubleshooting steps provided by Google agents twice now. Everything has been factory reset. Even reinstalled Google home app. The lights work perfectly wi...

Steve45 by • Community Member
  • 317 Views
  • 1 replies
  • 0 kudos

Google Assistant not available

Hi,Im having issues connecting my Google Home app with my Google Assistant. I.e., when i try to broadcast og open the assistant through the Google Home app, it tells me the assistant is not available at this moment. Ive made sure everything is update...

Felex092 by • Community Member
  • 270 Views
  • 1 replies
  • 0 kudos
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