01-03-2023 11:32 AM
For some reason I think it has my old email attached to my You tube channel which I no longer have. I now have You tube premium under a new email but google echo isn't recognizing that I have premium so it won't play most songs that I request.
01-03-2023 12:18 PM
Hi ann60lisa,
Google Nest and Google Home speakers and displays will automatically use the same YouTube music account that is linked with the Google account on the devices.
Try adding your new Google account as a user or reset your devices and set up again with the Google account that you have a music subscription with.
Add user:
https://support.google.com/googlenest/answer/9155535
01-06-2023 10:36 AM
forget it. nothing works so i bought an alexa
01-06-2023 11:13 AM
Hey ann60lisa,
Did you try the steps Cathal_S suggested? I understand if you're going to try another solution, but I would love to be able to help you get things working without you having to buy new equipment. If you've already made the switch or if you would like to troubleshoot this a bit more, let me know and I'll be happy to help out here.
Thanks,
Jeff
01-09-2023 12:23 PM
Hi ann60lisa,
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks,
Jeff
01-10-2023 12:24 PM
Hi everyone,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread after 24 hours.
Thanks,
Mel