05-15-2023 02:45 PM
I thought I already subscribed to Nest Aware, but when trying to log on, it says I'm only in a trial. Can someone call me?
05-15-2023 02:59 PM - edited 05-16-2023 11:14 AM
I believe the paid subscription starts after the 30-day trial ends:
"If you’ve already purchased a subscription from the Google Store, it will automatically start after your 30-day trial ends. You don’t need to do anything else to continue to use Nest Aware."
https://support.google.com/googlenest/answer/9248198
I think you should be able to see both your trial subscription and your paid subscription here:
https://store.google.com/subscriptions
If you want to talk to Support, you will need to contact them, starting with this link:
05-23-2023 12:02 PM
Hey sugarcat1,
Thanks for the helpful reply MplsCustomer.
I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
05-26-2023 10:31 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-27-2023 01:15 PM
Hello sugarcat1,
We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Cheers,
Lovely