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Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by Diamond Product Expert
  • 5513 Views
  • 0 replies
  • 7 kudos

Google Assistant

google assistant: after saying hey google, I keep getting same response, there's been an error, please try again

TeriT by Community Member
  • 921 Views
  • 3 replies
  • 0 kudos
Burti by Community Member
  • 406 Views
  • 0 replies
  • 0 kudos

How to add WYZE pet camera to google home

I see the option to add my WYZE pet camera when I am on the google home app home screen, when selected it askes me for login information for WYZE, once entered and select sign in, it clears the password section and just sits there, any thoughts how t...

jcates98 by Community Member
  • 5046 Views
  • 12 replies
  • 0 kudos

Nest devices did not migrate to Google Home

I have been using the Next app for years with several Nest Protects, cameras, and a thermostat. Everything worked fine until I migrated to Google Home yesterday. None of Nest devices are in the Google Home app; the recently acquired Google Mini Hub i...

JLE by Community Member
  • 1288 Views
  • 2 replies
  • 0 kudos

Nest Hub and Smart Plugs

My Gen 1 Nest Hub won't recognize Smart Plugs that are present in the Google Home app - - and which are flawlessly controlled by other connected assistants. How can I get my Nest Hub to recognize the plugs? Thanks!

tv.google.com not there

I would like to talk to google nest mini and change channels on tv.youtube.com and it doesn't work. all that is available for live tv is sling on google home.

Staticlab by Community Member
  • 920 Views
  • 3 replies
  • 0 kudos

Alexander, Echo V4 zigbee hub

Is it possible? Right now I'm using smart life app and have added a zigbee gateway. I then added around 30 zigbee v3 power sockets. These are then used with things like a printer, so can switch the printers power off. However the smart life servers a...

kingjohn by Community Member
  • 1693 Views
  • 5 replies
  • 1 kudos

Nest app won't log in

I'm having the same issue this person had:https://www.googlenestcommunity.com/t5/Apps-Account/Google-won-t-login-on-nest-app/td-p/31719My Nest app has always been logged in since I first started using it but now it's asking me to log in. I tried logg...

Brendon by Community Member
  • 1488 Views
  • 3 replies
  • 0 kudos

Unable to delete a routine

I have a routine that I wrote using Google Home App on my iPhone. I am unable to stop and or delete the routine. I is running all the time. This routine was to control lights when I am not home. When I open the routine I get the following message, "T...

Fredfsb by Community Member
  • 25114 Views
  • 9 replies
  • 2 kudos
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