cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Apps / Account

Blog Posts

The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4040 Views
  • 0 replies
  • 5 kudos

Cookies Not Enabled on iPhone

After years of using the Nest mobile app on an iPhone, I’ve now suddenly been logged out and am unable to log back in. I receive an error saying “Your browser has cookies disabled. Make sure your cookies are enabled and try again.”However, I’ve enabl...

njberta by • Community Member
  • 4836 Views
  • 9 replies
  • 2 kudos

Resolved! Nest main Page

Why can't we change arrangement order (of nest cams, doorbell, thermostats)on my main nest cam page?

BigDog9721 by • Community Member
  • 2678 Views
  • 7 replies
  • 0 kudos

Google home removes thermostat from home and cannot add back

The setup is Google Home, with Hive products (lights, thermostat, and hot water). App is on both android and iOS.Over the last few months, the home app has been removing the thermostat and hot water from their allocated room, they appear at the botto...

tomg35 by • Community Member
  • 7182 Views
  • 30 replies
  • 3 kudos

NA030 error on Nest Connect when attempting initial set up

I’m trying to add my Yale lock in my Nest app but before I need to add Nest Connect but I’m having problem finding my nest connect. The set up show my Thermostat and show the Nest Connect with the finding animation but after few seconds the app show ...

Jcagarcia by • Community Member
  • 5203 Views
  • 3 replies
  • 0 kudos

Deleting an old Nest

I cannot figure out how to delete an old Nest product from my Nest App. We have a Nest at home and last year we rented a house and we're given access to their nest. I ONLY want to delete the one we no longer use. But when I go to manage my account it...

Shadydave by • Community Member
  • 2995 Views
  • 8 replies
  • 0 kudos

Not all cameras are syncing to the nest app

I have 3 camera devices, doorbell, indoor/outdoor camera and the hub max. All are hooked up to my Google home app but only the hub max video can be accessed on the Nest app. How can I get all the cameras there?

B2JAMIESON by • Community Member
  • 1503 Views
  • 3 replies
  • 1 kudos

Wrong D.o.B

How do I correct wrong date of birth on account.it keeps seeing me as a kid after I accidentally punched in wrong year on date of birth

epochzw by • Community Member
  • 1121 Views
  • 3 replies
  • 0 kudos

Google Nest Battery Doorbell Smartthings Integration

Hi all, with the move to Google home from nest the connection to smartthings of Samsung is lost. I have a Samsung family hub refrigerator and new doorbell battery but these two aren't able to communicate at this moment of time. Please make the doorbe...

Jesperr by • Community Member
  • 1769 Views
  • 5 replies
  • 0 kudos
to vote
Labels
Top Kudoed Users
View all