05-22-2022 04:47 AM
there are gaps missing on my time line. i have a subscription for 3 months of history, how do i restore the missing streams.
Answered! Go to the Recommended Answer.
06-10-2022 08:20 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad
06-01-2022 10:04 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?
Best Regards,
Brad.
06-02-2022 06:49 PM
Yes please.
please explain why the timeline deletes a good amount of footage on its on after a week or two. Thank you so much.
06-03-2022 04:38 AM
“I meant to say on its own “ 👍🏽
06-03-2022 08:32 AM
06-03-2022 08:47 AM
i have 2 outdoor nestcams and 1 indoor for my garage,
The subscription that i have is the 3 month of History plan.
Thank you for your time and concern.
06-03-2022 09:02 AM
Hello again,
It's possible that if there were no events, there are no recordings. If you are missing live feed, we cannot get that back.
Best regards,
Brad
06-06-2022 09:03 AM
Hi there,
Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.
Best Regards,
Brad
06-07-2022 03:18 PM
yeah my cameras hold record consistently 24 hrs, then after time between the subscription time 3 months footage begins to dissappear.
06-07-2022 03:37 PM
06-09-2022 07:57 AM
Hi there,
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.
Best regards,
Brad
06-10-2022 08:20 AM
Hey folks,
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad