Hey Google Nest Community,
We know seeing a new generation of a product begs the question, ” Well, what’s new?” Check out this chart to quickly see what new features the 2nd gen wired Nest doorbell comes with right out of the box.
|Nest Doorbell (wired, 2nd gen)||Nest Doorbell (wired, 1st gen)|
Includes People, Package, Animal, & Vehicle detection
Only person detection included. Package detection requires a Nest Aware subscription
With Nest Aware
|Field of view||Taller (3:4) field of view to see people head to toe and packages on the doorstep||Slightly wider 4:3 field of view|
|Resolution||960p with HDR*||1200p with HDR|
|24/7 continuous video history||
10 days with Nest Aware Plus
10 days with Nest Aware Plus
Local storage fallback during Wi-Fi outages
|Colors||Snow, Linen, Ash, Ivy||Black|
|Works with||Google Home app||Nest app|
* Rated best doorbell in terms of image quality by DXOMARK.
We’re excited to bring you our new and improved wired Nest Doorbell in some great color options with set up and control directly from the Google Home app. For more details about the new Nest Doorbell (wired, 2nd gen) check out our latest blog.
Ready to upgrade your doorbell? Visit the Google store to purchase a Nest Doorbell (wired, 2nd gen). Check back here in the community for the latest updates on the Nest Camera portfolio.
The Google Nest team
will not work with NEST APP. This 2nd gen doorbell sucks!!!
@markski @Bethel1 The 1st Gen is garbage too. It doesn't record movement in your diameter between 6pm-6:40am. No wonder ADT is giving this piece of trash away free. I recommend the Ring doorbell, at least it picks up motion in your set diameters & some. @Bethel1 I have the same problem & now ADT are saying the doorbell isn't part of there security system just the items that are connected to the fire & police department so they aren’t letting cancel without payingfir the system. Doorbell hasn't worked since day 1 & they replaced it & it's still doing the same thing.
no mater what Nest is a Ripff
The resolution is worse in the second gen?
Not necessarily. Just a different aspect ratio which means no reason for 1080. I've had both ring and Nest products for years on end. (still do) Here's what I'll say about the differences of the two:
1. Ring has more app options, things like snooze are a HUGE advantage here. Even Arlo has that, the fact they haven't introduced any kind of snooze function it beyond me.
2. Ring cameras have less (in my experience) reliable wi-fi connections. The reason I even moved over to Nest was because I was on my third, yes third, Ring doorbell. Don't even get me started on the flood light cams. I have a mesh network with signal in the front yard.
3. Both overheat if in direct sun. My nest cam has overheat (black first gen) in the summer consistently on the hotter days for about an hour. The ring did the same.
4. I've never once had an issue with recording on the Nest (outside of the overheating). I have had a camera fail after about a year and a half it would stop working once the doorbell button was pressed. I'm not sure if that was due to constantly overheating, but I'd venture to say yes.
5. Ring has more add-ons, such as the chime pro.
Pros for Ring: Better application and add-on options.
Pros for Nest: Better recording (including 24/7) and connection reliability.
Hello, there is a super handy "SNOOZE" feature for iPhone users that I use almost ever day. It works for just about any alert you get from your phone apps. When the gardener comes I want to silence the alerts for an hour.
When you get an alert from the camera that it sees something, simply left-swipe and hit OPTIONS. There is a 1-hour MUTE feature.
Hope this helps.
I just ordered a 2nd Gen wired doorbell and understand that it only works in the Home app, but now that I'm looking at my old Nest cameras in the home app there seems to be no feature parity. I have no ability to scrub my 10-day video history in the Home app and there seems to be no way to "pin" the cameras so That I can see a real time at-a-glance view of all the cameras like I can in the Nest app.
I understand the desire to move people over to the Home app, but the lack of feature parity is absolute garbage. I'm thinking about returning this doorbell and replacing all my Nest cameras with something else at this point. Very sad because I do think Nest has great hardware and the old app is very good but if I have to jump between multiple apps to use all the features what is the point?
EDIT: I did figure out how to see all my cameras in the home app "at a glance" but it does still require an extra step more than it does in the old app. Also, scrubbing through video history in home SUCKS. The left-right scrolling is awful for going back more than a few minutes.
my 1st gen Nest Hello doorbell cam required a HUB for network connectivity --- does the 2nd gen model have a similar requirement?
@spiderplex not sure what you're talking about. The 1st gen Hello did not require a hub, and neither does the 2nd gen.
My 1st gen has (came with ?) a small hub IIRC had to be installed "near" the cam doorbell -- what does it do if it's not required???
I also do not know what hub you are talking about. Can you post a picture of it?
Are you maybe talking about the small circular disk that needs to be installed inside the existing door-bell-chime to make it compatible with the Nest Doorbell?
@spiderplex I believe you're talking about the remote chime trigger. It is not required for the doorbell to work, it just triggers a physical doorbell chime if installed. The 2nd Gen also comes with one but it works with the one that came with the Hello. Either can be used without a physical chime and you can use a Nest speaker or just your phone notifications to alert you to it ringing.
Can someone tell me what features are lost when migrating from Nest App to Google Home. I have a Nest Hello (1stGen), 2x Nest Protect and a Nest Thermostat.
@spiderplex that is a Nest Connect range extender. It is used for distant components to communicate with the Nest Secure system. It isn't required at all for the Hello or any doorbell to function. I'm not sure if it is necessary for the doorbell to communicate with the security system as I don't use that, but I don't know why it should be necessary since the doorbell uses WiFi.
So will these fail and stop working early in its life like all the other Google nest products? Or has all your learning finally paid off? I'm gonna guess that you still haven't learned and this won't last just like the first generation. Don't buy Nest products unless you want to rebuy them in a few years.
The internal battery on 1st generation died after a few years causing the doorbell to power off and reboot upon pressing the button. I was told that I would need to buy a new doorbell. I repeat: no option to replace a $5 battery, but must repurchase a $150 doorbell. That's B.S. - make the battery swappable and charge $20 for it!
Is there a way to turn on “sound” notification for the nest doorbell wired 2nd gen? I only get the pop up text notifications when there is an alert
@rameckmd- I believe that whether or not your phone makes a sound when it receives a notification is based entirely on your phone's sound settings for notifications. It is outside the scope of control of the Nest doorbell.
Biggest difference: Nest Doorbell (wired, 2nd gen) still NOT available in Europe (Netherlands) 😞
The camera is smarter, but good grief the Home mobile app and especially the web app are HORRIBLE. NOT READY FOR PRIME TIME!
Just installed this today after owning 1st gen for almost 5 years. Not a fan at all.
First up, the taller aspect ratio is terrible. I can see 100% of my porch ceiling and floor, but this thing literally sits less than 3 inches to the right of my front door and it can't capture even half of the face of a person standing directly in front of the doorway. What's the point of a video doorbell that you can't use to actually see who is at your door?
The slim design is also not without problems since you have to be willing and able to shove your doorbell wires into the cavity of your wall if you wish to properly connect the wiring to the push on wiring adapters that connect to the back. If you can't, then it may be best to use the spacers when mounting the back plate just so you can have a bit more room with the wiring.
The quality of the video also seems inferior to gen 1. Picture feels washed out as if contrast has been turned up. Not a fan.
Also, same issue with gen 1, but google needs to stop including the worlds crappiest screws for mounting. Guaranteed to start stripping the head every time no matter how you predrill the hole or try to carefully tighten the screws.
@CJG68 I replaced a Gen 1 from stripped screws last year after purchasing my new home. And the replacement wasn't a Gen 2 because it wasn't available for sale at the time. It sucks.
One big difference not mentioned: 2nd gen supports 5ghz
5ghz support doesn't matter much with dual band routers being the norm these day. I'd rather not have that support in exchange for functionality losses described in my prior comment and the new ones I've noted below.
Latest issues I've found while using the 2nd gen for the last month:
1. Night vision sensor is not sensitive enough. I live on a street with two street lights in view of the camera. They are easily a few hundred feet away, but they are bright enough that my night vision never turns on at night anymore. What I get is a lower quality, somewhat blurred view of my front porch and yard down to the street all night long. With Gen 1, nightvision would trigger the moment my front porch light turned off and permitted a much clearer and crisper picture that does not appear possible with gen 2 anymore. Gen 2 only gives you the option of turning nightvision on 100% or the time, off 100% of the time, or leaving it to auto. Would be nice to have a timed option, but that seems too complex for Google to sort for some reason.
2. Google Home does not permit you to scroll through historical video stream like you could on the nest app. One of the major points for paying extra on Nest Aware was the ability to store extensive periods of video stream from my Nest doorbell. The Nest app permitted me to go into my history and actively scroll through the timeline at a rapid pace to "watch" the stream video move at a timelapse speed to look for events that may not have been triggered by my set notifications. Nest doorbell Gen 2 doesn't permit use of the Nest App and the Google Home app does not support live scrolling of historical video feed. Instead you are stuck scrolling through time on a static image from the last period you viewed. It isn't until you stop scrolling will the video load to the time you've selected. Factor in the extremely slow, unresponsive scroll functionality and now I've got a largely useless doorbell video history beyond noting specific events captured based on preset zones and notifications only. I had someone litter excessively on my front yard recently and wanted to scroll through history to see who did it since they were far enough away as to not trigger a specific motion event for some reason. With the new app functionality (or lack of) I noted above, that makes it impossible.
All told, I'm considering moving away from Google for my home automation needs. I bought whole-in on the Nest platform over 5 years ago and own Nest Protects, Nest Cameras, Nest doorbell, and Nest thermostat, so that says a lot that I'm considering moving away from it. But what I see with the gen2 Nest doorbell is a drive toward a unified "Google" branded platform and aesthetic at the cost of maintaining functionality and quality of the product. And a slow degradation of functionality and service is just not something I'm willing to keep paying for.
My Gen 1 "Hello" failed about a year ago so I got the Gen 2. Within in a week I was so disappointed with being stuck with the lack of features in the Google Home app that I returned it for a refund and bought a Gen 1 from someone on ebay. I'm very happy staying in Gen 1 land.
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