09-27-2021 08:06 AM
Hello! I'm trying to figure out how to setup 1 home and 2 accounts within that same home, using 1 Nest Aware account. I have certain cameras I don't want kids to access, but the cameras are all located in the same home. So is it possible to have 2 "homes" within 1 home. I subscribe to Nest Aware already and do not wish to pay another account just for those cameras. Again, all the in same home/location, just want to setup seperate access for me & wife only. TIA!!
10-07-2021 12:23 PM
Hi there,
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue.
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device if you haven’t already?
If the restart didn’t work, have you tried to do a Factory Reset? This would be a last resort option, but would clear out issues and the device would essentially be ‘brand new’
Please let me know if you need further assistance.
Best Regards,
Brad.
10-11-2021 10:40 AM
Hey folks,
Just checking in to see if you still needed help with this issue. Please let me know if that is the case, and I would love to assist you further.
Best Regards,
Brad.
11-12-2021 01:10 PM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks