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27/7 history not available in home but is in nest app.

bobacct
Community Member

I have a bunch of cameras of varying vintages. This applies to Nest Cam IQ Outdoor, Nest Doorbell (wired), Google Nest Hub Max. 

These devices are loaded into both the iOS nest/home.nest.com platform as well as the google home app. 

My issue is that I can only see events in the home app and need to swap back to the nest app to see full scrollable history. 

Ideally, I'd like to get the same video history I have for my older migrated devices/ newer home pureplay devices in the home app. 

do I just need to remove them from my nest account or is there a migration tool coming for these devices?

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@bobacct 

You CAN "transfer" most 1st gen Google Nest cameras and doorbells (but not the IQ camera) from the Google Nest app to the beta "Public Preview" version of the Google Home app (https://www.googlenestcommunity.com/t5/Blog/Public-Preview-updates-Expanded-support-for-Nest-Doorbel...).

We have NOT done so because there are numerous Nest app features that are not available in the Google Home app, especially "Zoom & Enhance", which we use on all of our 1st gen cameras and doorbells (https://support.google.com/googlenest/answer/13038234#zippy=%2Cnest-app-only-features). So we continue to use the Google Nest app for our 1st gen cameras and the Google Home app for our 2nd gen cameras.

View Recommended Answer in original post

1 REPLY 1

MplsCustomer
Bronze
Bronze

@bobacct 

You CAN "transfer" most 1st gen Google Nest cameras and doorbells (but not the IQ camera) from the Google Nest app to the beta "Public Preview" version of the Google Home app (https://www.googlenestcommunity.com/t5/Blog/Public-Preview-updates-Expanded-support-for-Nest-Doorbel...).

We have NOT done so because there are numerous Nest app features that are not available in the Google Home app, especially "Zoom & Enhance", which we use on all of our 1st gen cameras and doorbells (https://support.google.com/googlenest/answer/13038234#zippy=%2Cnest-app-only-features). So we continue to use the Google Nest app for our 1st gen cameras and the Google Home app for our 2nd gen cameras.