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2nd generation wired indoor nest camera - how to factory reset?

Community Member

The cable company came and installed a new router.  I have a new network name and password. How do I factory reset my camera?  I didn't disconnect my camera ahead of time because I didn't know that my network was going to change.  My camera is still looking for the old network.  I removed my camera from the Home App, but that was after the network was changed.  Therefore, removing the device didn't reset it.  It powers up , but the green light shows.  How do I get it to the blue light where it's looking to be connected?


Community Member

I found the solution. The 2nd generation does have a factory reset button. It's below the small arm that swivels. 

Community Specialist
Community Specialist

Hi Mick2,

Sounds good! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.