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Accidently removed cameras

aklint
Community Member

I accidently removed my two outdoor cameras, can I reset it?  The are located outdoors high up, so getting the QR code or numbers will be very difficult

5 REPLIES 5

Rubes
Gold Product Expert
Gold Product Expert

You can set them up with either the codes on the camera itself or if you have the original packaging, the QR code is in the box.

aklint
Community Member

I do not have the original packaging.  So I guess the only way is grab a ladder and climb up to get the QR code.  Is there anyway to reset the history to a certain time...then they should come back?

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?
  • What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Eric_B
Community Specialist
Community Specialist

Hey aklint,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks