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Google Nest Doorbell - Events capture

TitanUK
Community Member

I have just installed a powered Google Nest Doorbell at home. The house looks out onto the main road which has a lot of traffic on it throughout the day. Is there any way to stop the doorbell from capturing the traffic as events, as I am getting thousands of these a day.

Is there a plan to allow the creation of a zone over the road and set it to ignore movement in that zone? 

4 REPLIES 4

eisenb11
Community Member

Yes, you can create a zone and then set the zone to either record with notifications, record without notifications, or don't record and no notifications.

Go to the camera feed, press the gear icon (settings), press event, press seen events, then you can set it up there.

I want to do the second option (record, but no notifications), but I think there is a bug as it's still sending notifications for that zone. I *think* the other 2 options work correctly.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed. 

  • Do you still need help with this issue?
  • What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Eric_B
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks