Activity Zone unavailable.

[Jael]

I am unable to select or change my activity zone any longer.  I am a Nest Aware subscriber. The error states unable to connect to the device but I am able to connect to the device in any other way.  Has anyone else seen this issue?

[baxterbear]

Yes, I've been having the same problem on my doorbell and my outdoor cameras since I think one of the updates for the helmet but I'm not sure I'm still getting the notifications. I'm just not being able to adjust it at all. 

[Dewoeste · Accepted solution]

Update to the next app recently released.   It fixes the problem. 

[EmersonB]

Hi everyone,

@Jael and @baxterbear thanks for reaching out. I'm dropping by to ensure that everything is covered here. Were you able to change now your activity zone? In case you have an update, you know where to find us.

I appreciate the help, Dewoeste.

Regards,
Emerson

[Jael]

This has been resolved with the update.  Thank you! 

[EmersonB]

Hi there,

Thanks for getting back to us and we're glad that it's resolved now. It looks like we can consider this one complete. Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Best,
Emerson

[EmersonB]

Hello baxterbear,

No biggie. It looks like we can consider this one complete, so I will lock the thread now. Feel free to start a new thread and we'll be happy to help.

Keep us posted.

Regards,
Emerson

[baxterbear]

L it is in fact working. Thanks for the update and thanks for the update in the appreciate it