07-31-2024 04:41 PM - edited 08-03-2024 08:09 PM
Hi Team,
I have transferred Nest Hello to Google Home. I already had Next Outdoor cams gen 1 transferred over for a year or so.
Since the transfer I have had streaming issues on the Nest Hello and all the other Nest Outdoor cams. Some times one or 2 of them may start streaming live video after a long minute of loading.
I decided to transfer Nest Hello back to the Nest app and everything was working again.
I then transferred back to Google home and the same issue presented itself.
Any ideas?
Thanks.
EDIT: For those with this same issue. As much as its can be inconvenient, after waiting 48-72 hours the cameras started live streaming again. From the behaviour and testing I conducted, its appears this is a server side effect and clearly an issue but it should resolve itself after a few days.
08-05-2024 10:53 PM - edited 08-05-2024 10:55 PM
Hi @JayJayTG,
I’m really sorry that you had to experience those troubles to get your camera live streaming again. I’m really glad to know that it is now properly set up and working.
However, I would like to encourage you to provide feedback about your experience migrating your cameras to the Google Home app. Your insights will directly contribute to making our community a better place for all.
Thank you again for taking the time to post in our community. We appreciate your cooperation and loyalty.
Best regards,
Josh
08-05-2024 11:05 PM
Thanks Josh, I'll provide that feedback.