10-27-2021 08:53 AM - edited 10-27-2021 11:34 AM
If I capture something worth saving (for sharing on social media), the battery cams do not have the ability to export/save a clip. The other Nest Cams that use Google Nest software can do this very easily. Having to use the Google Home software is extremely limiting. If all you need is access to live video, this camera is handy. BUT, why can we not save a video clip? Can I return them to get regular Nest Cams?
Answered! Go to the Recommended Answer.
10-27-2021 09:49 AM
I can save a video clip just fine. There are several ways to get there, but if you open the event from your event history, either by opening the camera or clicking on the event history icon on the home pages bottom right. Then click on the link under the video window that is playing the video that says "Event details". Then at the top is the download icon. If you have Google Photos, the downloaded event video will be automatically backed up, and you can easily share from there.
10-27-2021 09:49 AM
I can save a video clip just fine. There are several ways to get there, but if you open the event from your event history, either by opening the camera or clicking on the event history icon on the home pages bottom right. Then click on the link under the video window that is playing the video that says "Event details". Then at the top is the download icon. If you have Google Photos, the downloaded event video will be automatically backed up, and you can easily share from there.
10-27-2021 11:31 AM
You are thinking Google Nest. That does not work for the battery cams. I can see and get clips for my regular camera on Google Nest, but the battery camera does not work that way.
10-27-2021 12:07 PM - edited 10-27-2021 12:13 PM
No, I have 7 battery Nest Cams that I just bought and installed a week ago, I do NOT use the Nest App, this is entirely through the Google Home App. Did you even try what I said?
https://support.google.com/googlenest/answer/10904254?hl=en
10-27-2021 12:15 PM - edited 10-27-2021 12:19 PM
I did, but I looked again and yes, there is a download link. It was just the same color as the background of the image on the camera so it was hard to see. Thank you! I guess they also have to be triggered as an event by Google and not just a clip of live video. Or have you figured that out, too?
11-22-2021 02:08 PM
Hi, SeeWag.
I just wanted to jump in real fast to see if you saw GarrettDS's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
11-23-2021 09:08 AM
Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks
11-08-2021 08:52 PM
How do I save a clip that is not an event? I want to save a specific t frame of time, but my camera did not make it an event. Is that possible?
11-09-2021 01:27 PM - edited 11-09-2021 01:31 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. If I was in your same position, I know that I would be quite upset that I couldn't save any clips, but I wanted to make sure that your issue is addressed. This article here, will explain saving clips, and it states the following:
I apologize for this inconvenience, but please let me know if you need further assistance.
Best Regards,
GarrettDS