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Battery doorbell

LeeYardley
Community Member

Hi. I can't get my phone (has the home app ) to ring when someone uses the bell. Just get a one off disable alert. Can I get my phone to ring ? Looked at all settings and phone is not on silent.

1 ACCEPTED SOLUTION

Brad
Community Specialist
Community Specialist

Hey ya'll,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. Unfortunately, @WL is correct in that this feature is not supported. It is a great idea though! You are more than welcome to leave your feedback on the app, and let us know how we can improve!

Please let me know if you need further assistance. 

Best Regards,

Brad.

View solution in original post

3 REPLIES 3

WL
Community Member

I dont beleive they support that feature, (I wish it did, it's a pretty major oversight) I have a google nest hub, and the call goes directly to that when the doorbell is pressed, but I get nothing on my phone until 3-15mins later that an event happened.

Brad
Community Specialist
Community Specialist

Hey ya'll,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. Unfortunately, @WL is correct in that this feature is not supported. It is a great idea though! You are more than welcome to leave your feedback on the app, and let us know how we can improve!

Please let me know if you need further assistance. 

Best Regards,

Brad.

View solution in original post

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks