Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Resolved! Dropcam Pro – need to rehook up – flashing amber light :-(

On Nov 1, I stupidly responded to Google's persistent urging to migrate my Nest account and also change from my DropCam Pro (that was working on Nest app) to a Google Nest Cam Indoor Wired 2nd gen (that works on Home app). I had no idea they were rem...

How make doorbell only play sound not voice

Hi, I recently bought a Google doorbell, we're very happy with it apart from the very irritating announcement every time it rings!! I'm happy with the chime sound but the 'there is someone at the front door doorbell' announcement is driving us all ma...

Live Video Unavailable. The camera may be unreachable or saving battery.

Hello, I just installed a Nest Doorbell (wired Gen 2). Following the instructions was simple and was able to properly wire and mount the doorbell. Then when starting up the door bell, there was a blue light. I followed the instructions on the app fro...

Legal Issue over doorbell access

I am currently engaged in a legal proceeding with my ex. There is a fair chance she did not remove herself from our nest account after she moved out and has been accessing the video history. I have hunch about this because my ex was aware of who was ...

Google Nest Doorbell (wired) in an unsupported country

Hello,I purchased a Google Nest Doorbell (wired) via Amazon.COM. I installed it and it is functioning very well. (I am an English-speaking Canadian currently living in Bogota, Colombia)I subsequently learned that I am prevented from setting up the fa...

Nest App no longer showing preview of notification on my Android

In the last two weeks, I am no longer receiving a preview of the camera notification from my Nest App. I have 10 cameras on the Nest App and 1 camera on Google Home App. The preview is blank and now I have to open the app to see the event. Never had ...

Google nest can 1st gen

I have a constant red light and it appears the night vision does not work. I have 7 of these cameras in my house and four of them have the constant red light (with no night vision). The other three are working fine with a constant green light.I’ve ch...

Nest Cameras

I am trying to Connect my new nest Camera's - one has set up in 2 minutes and the other is struggling to make it past the 'preparing your device' stage. if i am lucky - it will make it to the wifi connection, but then it all stops! looking for some h...

Nest camera does not remain on.

One of my 7 cameras does not remain on. It is hardwired. I have no problems with the other 6.

Video recordings deleted

My camera recordings from events on our floodlight camera are not saved, so we have lost footage of a potential break and enter to give police. The events were triggered, and the video was viewable in the google home app. However those videos have no...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Resolved! Dropcam Pro – need to rehook up – flashing amber light :-(

How make doorbell only play sound not voice

Live Video Unavailable. The camera may be unreachable or saving battery.

Legal Issue over doorbell access

Google Nest Doorbell (wired) in an unsupported country

Nest App no longer showing preview of notification on my Android

Google nest can 1st gen

Nest Cameras

Nest camera does not remain on.

Video recordings deleted

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...