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Best emails alert, click opens browser but need updated???

TorontoRose
Community Member

Hello AlHello Al
I have Google nest doorbell, outdoor camera, an indoor camera.I have Google nest doorbell, outdoor camera, and indoor camera.

Before when one with click, the email alert it generates, it would automatically open the app to watch whatever footage was displayed.Before when one would click the email alert it generates it would automatically open the app to watch whatever footage was displayedOver the last few weeks started to

Over the last few weeks, some of the alerts would open a browser, which is chrome an up-to-date chrome version two, and it would not allow me to do the footage saying the browser it was not supported.Over the last few weeks, some of the alerts would open a browser, which is chrome an up-to-date chrome version two, and it would not allow me to do the footage saying the browser it was not supported.

 

This is very odd, since it is Google, which is owned by Google. And it is updated.This is very odd, since it is Chrome, which is Google /nest.

IMG_0701.png

And it is updated.

 

I prefer it when you click on an email alert, he would open up in the app. I wouldn’t mind so much if it opens in the browser, as long as the browser wasn’t being stupid, and insisting, it was not supported.

 

Anyone seen anything like this and how to fix it?

 

Thank you very much for your attention and help

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Recommended Answer

David_K
Platinum Product Expert
Platinum Product Expert

Have you recently changed your default browser on your iPhone to Chrome? Try changing it back to Safari.

In my experience, this particular functionality (i,.e., launching the link in the app directly) doesn't seem to work all that well if your default browser isn't Safari.

View Recommended Answer in original post

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Have you recently changed your default browser on your iPhone to Chrome? Try changing it back to Safari.

In my experience, this particular functionality (i,.e., launching the link in the app directly) doesn't seem to work all that well if your default browser isn't Safari.

TorontoRose
Community Member

Oh my gosh, that worked. I changed default back to Safari although it had been Chrome for years and now switched to safari it’s working again.

 

So bizarre. The Google owns Chrome and Nest and there’s a glitch lol million thanks because that  was driving me crazy.

David_K
Platinum Product Expert
Platinum Product Expert

No problem at all. I have this same experience every now and then with a variety of different apps unfortunately!

zoeuvre
Community Specialist
Community Specialist

Hi TorontoRose, 

 

I'm happy to hear that everything has been sorted out. Since we can now consider this one complete, I will be locking this in 24 hours if we don't hear back from you again. Feel free to start a new thread, and we'll be happy to help. 

 

Thanks for your help, @David_K

 

Best,

Zoe