Hi there Me2424,
Thanks for reaching out to our community.
I understand how frustrating it can be if your camera keeps showing as offline, even after trying many troubleshooting steps. Let's get it working again!
Which specific model of camera are you trying to connect? I'd also like to know if you're getting any error messages.
Do you happen to only see the camera offline when you leave your home? If your camera is battery-powered, it's essential to ensure it has enough battery to connect to the internet properly. The battery level should be at least 20% for a reliable connection.
I suggest trying a different outlet for your camera and following this article on how to restart a Nest camera or doorbell. Please don't perform a factory reset, as this will delete all camera footage. Let's try a restart first.
Let me know how it goes.
Regards,
Angel.
