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Camera has green light but not set up to wifi

minimalcreative
Community Member

Moved and set up best Wi-Fi, new details and password but the nest camera (which has no ability to factory reset) is green light and not being found b Google home app.

5 REPLIES 5

David_K
Platinum Product Expert
Platinum Product Expert

Did you try these steps to change the Wi-Fi network? What happens when you try these steps?

Change camera and doorbell Wi-Fi settings - Google Nest Help

Which Nest Cam model is it? You can reset all models:

Restart or factory reset Nest camera or doorbell - Google Nest Help

MplsCustomer
Bronze
Bronze

@minimalcreative 

The new Nest Cam Indoor indicated in your post does have a reset button, "between the power cord and the camera neck":

https://support.google.com/googlenest/answer/9252162#zippy=%2Cnest-cam-wired

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — did you get a chance to try the suggested steps shared by davidking and MplsCustomer? If so, how did it go? Let me know if you need more help.

 

I appreciate the help here, davidking and MplsCustomer.

 

Thanks,

JT

EmersonB
Community Specialist
Community Specialist

Hey everyone,

 

@minimalcreative, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
 
I appreciate the help, JT, davidking and MplsCustomer.

Regards,
Emerson

janthadeus
Community Specialist
Community Specialist

Hello minimalcreative,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help
 

Thanks for chiming in, Emerson.

 

Best,

JT